The medical assistant will have various job duties under the direct supervision of the Physician and Registered Nurse.
- Preparing patients for examinations and take a history and vital signs.
- Explain all procedures to residents
- Collect specimens and send to lab
- Clean exam rooms in between and after patients
- Assist in scheduling any testing if resident needs assistance
- Take EKGs
- Change dressings
- Order supplies
- Greet residents
- Answer phones
- Assist in scheduling follow-up appointments
- Updating, filing and preparing next day charts
- Performs selected clerical and administrative duties, and assists physicians as part of the care team
- Checks patients in and out, verifies insurance/benefit coverage and collects copays and/or payment toward account balances at the time of service.
- Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit
- Maintains the computerized appointment schedule; schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol; advises medical staff and patients of scheduling changes; and maintains a record of physician schedules and days off to avoid scheduling conflicts.
- Assists in managing the patient referral process
- Records information on logs, ledgers and deposits accurately and neatly and copies logs and records as needed
- Files patient charts and records
- Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes
- Participates in educational activities and programs
- Prepares for and reports at meetings as required
- Maintains office supplies, and notifies management of problems
- Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
- Performs other related work as required
- Maintain daily scanning and patient recalls
- Performs selected nursing and administrative duties, and assists physicians as part of the clinical care team
- Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol
- Confers with physician regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room and taking histories and vital signs
- Prepares, cleans and maintains exam and treatment rooms
- Gives injections, venipuncture, procedures such as assisting with EKG’s, X-rays, OB/GYN exams and treadmills as needed; and provides other patient care services under direction of the supervising physician.
- Maintains sample medication records, administers medication upon physician order and responds to medications requests per practice protocol
- Prepares and maintains clinical supplies and equipment
- Triages and responds to patient communications with practice policy
- Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers
- Coordinates care with disease management or case management programs
- Contributes to the development of policies and procedures
- Participates in professional development activities and maintains professional affiliations
- Creates, maintains, copies, and files patient files, records, and other information as needed
- Complies and condenses technical and statistical data for reports and records
- Maintains strict confidentiality
- Treats staff, physicians, visitors and patients with dignity and respect
- Performs other related work as required
High school graduate or GED
One year experience in a physician’s office or equivalent combination of training and experience.
Licenses and Certifications:
Certified Medical Assistant Required
CPR Certification Required
Required Knowledge and Skills:
Some knowledge of CPT and/or ICD-9 coding preferred
Working knowledge of office procedures, organizational policies and procedures, systems and office management practices
Works in a normal physician office environment with frequent exposure to sick or injured patients.
Daily potential for exposure to blood and/or body fluids.
Sitting – Rarely
Standing/Walking – Continuously
Kneeling/Stooping – Occasionally
Bending/Climbing – Occasionally
Reaching above shoulder, at waist or below waist – Occasionally
Lifting/Pushing or Pulling up to 40 pounds – Occasionally
Lifting/Pushing or Pulling over 40 pounds – Occasionally
Typing/Filing – Frequently
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CentraState Healthcare System prohibits discrimination based on arbitrary consideration of such characteristics such as race, color, religion, national origin, ancestry, gender (including pregnancy), affectual or sexual orientation, gender identity or expression, marital status, age, physical or mental disability or limitation, medical condition, genetic information, or veteran or military status, as well as any other legally protected class of persons and acts, in accordance with applicable State and Federal laws.