The Certified Medical Assistant is responsible for assisting in the delivery of healthcare and patient care management and may at times be responsible for performing clerical office functions in an assigned department, including greeting patients, answering phones, scheduling appointments, and taking telephone messages.
- Correctly performs all scheduled and assigned tasks while continually observing patient needs.
- Accurately collects patient data utilizing learned technical skills under the direction of the RN.
- Participates in preparation and intervention of diagnostic or therapeutic patient care.
- Performs pain (5th vital sign) screening as indicated.
- Provides appropriate interventions as directed by nurse.
- Reports and documents patient condition and patient care outcomes to nurse or physician.
- Transports specimens, equipment or supplies utilizing appropriate and safe techniques.
- Assures exam, treatment and utility rooms are clean, in order, appropriately stocked and ready for use.
- Prepares instruments to send to central services for disinfecting or sterilization; cleans wheelchairs and exam tables as needed.
- Inventories and maintains of stock medications and patient care supplies; reorders as needed.
- Pulls and prepares patient records prior to appointments; accurately files records.
- Assists to schedule patients in clinical computer system as needed.
- High School Diploma or GED Required.
- One year of medical office experience is preferred or equivalent combination of training and experience.
Licenses and Certifications:
- Must be a Certified Medical Assistant.
- Must have active CPR certification.
Required Knowledge and Skills:
- Working knowledge of clinical duties, organizational policies and procedures, and Electronic Health Records.
- Knowledge of CPT and/or ICD-10 coding preferred.
- Knowledge of physician business office procedures.
- Skill in identifying and resolving problems.
- Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
- Ability to read, write and communicate effectively orally and in writing
- Proficiency in the operation of a computer keyboard.
The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable disease, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.
Potential for exposure to blood and/or body fluids.
- Sit for extended periods of time, push, pull, and reach; occasionally bend, stoop and stretch
- Have the hand-eye coordination and manual dexterity needed to operate a keyboard, fax, photocopier, telephone, calculator and other office equipment
- Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: the ability to focus
- Occasionally lift up to 20 pounds.
- Maintain a current and valid driver’s license
- Stand for extended periods of time; push, pull, and reach; occasionally bend, sit, stoop and stretch
- Have full range of body motion, including handling and lifting of patients
- Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
- Occasional travel to assist other locations
- Maintain professional certification
Note: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At CentraState, we welcome and promote the diversity of our employee family! Each unique person contributes to the overall success of this organization. Our inclusive culture fosters an environment of professionalism and respect for personal differences.
Additionally, CentraState Healthcare System prohibits discrimination based on arbitrary consideration of such characteristics such as race, color, religion, national origin, ancestry, gender (including pregnancy), affectual or sexual orientation, gender identity or expression, marital status, age, physical or mental disability or limitation, medical condition, genetic information, or veteran or military status, as well as any other legally protected class of persons and acts, in accordance with applicable State and Federal laws.