Individual will be responsible for meeting, greeting and assisting patients, scheduling patient appointments, answering phones in a professional and courteous manner, phlebotomy, administering vaccines, performing EKG’s, PFT’s, and Audiograms, obtaining vital signs, documenting patient medical information and assisting providers.  

• Correctly performs all scheduled and assigned tasks while continually observing patient needs.
• Accurately collects patient data utilizing learned technical skills under the direction of the RN.
• Participates in preparation and intervention of diagnostic or therapeutic patient care.
• Performs pain (5th vital sign) screening as indicated.
• Provides appropriate interventions as directed by nurse.
• Reports and documents patient condition and patient care outcomes to nurse or physician.
• Transports specimens, equipment or supplies utilizing appropriate and safe techniques.
• Assures exam, treatment and utility rooms are clean, in order, appropriately stocked and ready for use.
• Prepares instruments to send to central services for disinfecting or sterilization; cleans wheelchairs and exam tables as needed.
• Inventories and maintains of stock medications and patient care supplies; reorders as needed.
• Pulls and prepares patient records prior to appointments; accurately files records.
• Assists to schedule patients in clinical computer system as needed

Education:

High school diploma or equivalent

 

Work Experience:

1 year medical office experience is required

 

Required Knowledge and Skills:

Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team.

Strong interpersonal and customer service skills

Professional and courteous telephone skills

Strong data entry skills; Ability to type a minimum of 50 wpm

Knowledge of medical terminology

Working Conditions:

Works in an outpatient clinical environment with frequent exposure to sick patients.

 

Exposure:

Potential for exposure to blood and/or body fluids.

 

Physical Demands:

Sitting – Rarely

Standing/Walking – Continuously

Kneeling/Stooping – Rarely

Bending/Climbing – Occasionally

Reaching above shoulder, at waist or below waist – Occasionally

Lifting/Pushing or Pulling up to 40 pounds – Occasionally

Lifting/Pushing or Pulling over 40 pounds – Occasionally

Typing/Filing – Frequently

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At CentraState, we welcome and promote the diversity of our employee family!  Each unique person contributes to the overall success of this organization. Our inclusive culture fosters an environment of professionalism and respect for personal differences.

 

Additionally, CentraState Healthcare System prohibits discrimination based on arbitrary consideration of such characteristics such as race, color, religion, national origin, ancestry, gender (including pregnancy), affectual or sexual orientation, gender identity or expression, marital status, age, physical or mental disability or limitation, medical condition, genetic information, or veteran or military status, as well as any other legally protected class of persons and acts, in accordance with applicable State and Federal laws.